What our customers say
I am very pleased with our hosted desktop. Security is infinitely improved with back ups taken care of and IT hassles a thing of the past. Everything runs a lot faster and we can now work from anywhere. I would definitely recommend a hosted desktop to other legal practices.
Practice Manager, Miles & Cash Solicitors
What our customers say
We were able to cut our annual IT budget by 60% and save a further £15,000 by no longer needing to replace our old server.
Owner, Warr & Co
What our customers say
Key Service Manager: Enterprise has been a major benefit to our business and now, we could not run our business without using Enterprise.
Company Director, MSM LTD
What our customers say
I am very impressed with the support and performance received during our recent move to your hosted desktop. I was very nervous and sceptical. I was expecting the migration from our in-house server network to be an extremely stressful event, as we had been using it for over 14 years. It’s not often I say this, but so far I am a very happy person.
Managing Director, Path Recruitment
Read how we’ve helped other companies slash their IT budgets, improve efficiency and increase production.
“We are a recruitment agency based in Stoke on Trent, in our line of work we need to have easy access to files and data to enable us to give the best customer service possible, but we had been experiencing a lot of IT issues for a prolonged period of time, preventing us from being efficient.
We made a few calls to different suppliers who came in and told us about what they offered. Most of the suppliers were trying to sell us lots of other products that we didn’t want or need, but Key had all the right answers and the product was exactly what we were looking for.
I used to spend hours trying to fix things; servers going down, staff computers disconnecting from the network and problems sending and receiving emails. Key’s Hosted Desktop solution enhances all of our business processes and removes all of these issues freeing up my time to be best spent on our core business. We rarely have problems anymore, but if we do Key sort everything immediately so we don’t have any downtime.
Hosted Desktops has supported our expansion and saved us a lot of time and money because we haven’t had to invest in expensive IT infrastructure for the new office. Having everything hosted in the cloud makes it easier when hiring new staff as well because we can just activate or deactivate accounts as and when required.
A major benefit of Key’s Hosted Desktop is the ability to work from anywhere, whenever we want. In our line of work, sometimes customers contact us and ask for things at the weekend, previously I would have to come into the office but now I can just do this quickly and easily from wherever I am.
I have worked with Key Computers for a year now, I’m glad that we made the decision to switch to Hosted Desktops and I wouldn’t hesitate to recommend Key Computers; it’s a great product, it works very well and the support we’ve had throughout the process has been really good.”
Compact Fork Trucks
“We have been working with Key for over 5 years using their Service Manager system, and it has been a great benefit to us. We initially used the software to keep track of truck break downs but over time this has evolved to support our business and we now have trackers on all trucks and use mobile devices in the field which means we have complete visibility.
Key’s Service Manager system is great, it is easy to use, has improved efficiency and most of all provides accurate information.
One of the main benefits to our business has been the detailed level of management information we can provide to customers; down to machine level. This has led to a 50% increase in business. Furthermore we can demonstrate Service Manager to prospective customers showing them our extensive truck tracking capabilities, our success rate in converting opportunities has improved to 100%! This means more customers are buying our products as a result of us using Service Manager – a great result.
Key provide a first class service all of the time and we could not be happier. Whenever we have a question the team are very helpful giving a simple and clear explanation and always a solution that fits our business.”
“I am very impressed with the support and performance received during our recent move to your hosted desktop. I was very nervous and sceptical. I was expecting the migration from our in-house server network to be an extremely stressful event, as we had been using it for over 14 years. It’s not often I say this, but so far I am a very happy person.”
“We manage forklift fleets across the country for a wide range of clients with different requirements, so we needed a Service Management system to help us increase efficiency and enhance our customer service.
We researched the market and found that compared to other providers Key gave us the flexibility we needed, this was critical due to the nature of the service contracts we manage. Key has also delivered on their client care and customer service promise; knowing that their support is only a phone call away and they will always provide us with a solution has been a great benefit.
We started working with Key in 2013 and use the Service Manager: Enterprise system to manage our forklift service, including stock control and recording all of our project management contracts. We have recently added the client portal which enables our customers to access vital management information and reduces customer service workload.
Key Service Manager: Enterprise has been a major benefit to our business and now, we could not run our business without using Enterprise. It gives us complete traceability, allows us to know where our fleet is at any one time, saves on paper and admin and the system keeps track of tasks that have been completed meaning everything is in one place. It has allowed our business to be more efficient.
I would definitely recommend working with Key and using their Service Manager: Enterprise software, it has enables us to expand and grow as a company, which we couldn’t have done without it. We look forward to continuing to work with Key.”
‘With the knowledge that our Windows 2003 Server was coming to an end in July of this year, I spent over 18 months looking for the solution as to what our next steps were going to be. Having what we thought was the perfect solution lined up, this then fell through. I then received a marketing email from Key Computers offering the exact service I was after and I decided to contact them.
The proposal from Key met our needs exactly. The process was very easy and informative. We signed up for the Hosted Desktop service for 21 users. The service we have received from Key through the transition stages and set-up has been second to none. The support has been exceptional, and throughout the process they have paid excellent attention to detail, and really taken the time to understand and meet the needs of a small to medium sized business.
The biggest benefits for us are one fixed cost for our IT, the speed of running is the quickest it could possibly be and we have experienced zero downtime even through the transition stages. Overall though the most beneficial point for us is that we are now using the most up to date software possible, updated on an ongoing basis, so there is no need for us to worry about licensing or running our own server.
We would definitely recommend working with Key and looking forward to building our relationship with them.’
Beeley & Co
“As solicitors, we manage personal and confidential client information; in the past this required significant IT management time and cost. We wanted to work more efficiently and reduce our overall IT expenditure so we decided to take the step to move and host all our data on the cloud.
Our biggest fear was losing data and data security in the cloud. Key fully explained how the process would work and trouble shooted any potential problems for us, including an in-house booklet for us to refer to which meant we had all the information we needed plus knew who to contact if any problems arose.
Migrating our data went smoothly, we had no downtime and Key did an excellent job. Keeping us informed along the way, we were provided a service to the highest quality.
The reasons we chose Key were they provided a competitive price whilst offering a high level of customer care.
Since working with Key and using their Cloud Server solution we find it easier having all our clients’ details on the cloud, we have reduced our IT costs in terms of management, and capital equipment as we don’t need to upgrade servers or obtain any new licenses for the software we are using. This is all covered in the one competitive fee without any stress.
I would definitely recommend working with Key, their knowledgeable staff, high attention to detail, solution lead thinking and client care is second to none and they have made the whole process a pleasure to go through and I look forward to continue to work with Key in the future.”
Kristina Harrison Solicitors
“I think the Cloud Server Hosted Desktop solution is marvellous. Storage issues along with the frustrations that come with an aged server were big problems for us previously. I work remotely a lot and would struggle connecting to the office server as well as getting kicked off for no reason. Your cloud solution enables me to work from anywhere with ease and everything is so much more efficient. I no longer sit at my computer waiting for issues to be resolved, I am so much more productive.”
Medical Pipeline Services
“Your hosted desktop service has revolutionised the way we work, all our data is in one place and secure, no headaches managing a server on site and no chance of losing the data in the event of a break in or fire. Plus our team can log in literally anywhere in the world, one of our staff lives in Cyprus. Thanks again for the excellent service.”
Whittles LLP Chartered Accountants
It is one of the best moves we have made with regards to our IT infrastructure. It gives us so much more flexibility compared to our old server and it is much easier with all costs relating to back up, IT support etc all rolled in to one low monthly fee. I would definitely recommend a hosted server solution from Key to other accountants.
Warr & Co
“We were able to cut our annual IT budget by 60% and save a further £15,000 by no longer needing to replace our old server.”
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