Network Support
IT problems come in all shapes and sizes, IT systems are crucial business assets and can cause serious business issues when they fail. System outages and computer network security problems can result in low productivity & loss of critical data, drastically reducing your ability to do business.
Key's IT Network Maintenance & Support service gives you instant access to skilled and experienced IT engineers, with a range of skills to help you with any IT issue that you might face.
Because we work with all the major hardware and software manufacturers and have an in-house team of software developers, we can confidently provide a complete service supporting both your hardware & software. So you only need one IT support contract and can rest assured that we can both diagnose and fix hardware or software issues.
We offer a range of IT Network & Maintenance Support packages, all of which provide access to help desk staff that can either resolve the issue over the phone, or dial into your network and assist you immediately. Where on-site assistance is required, a trained engineer will visit you to rectify the problem.
We can also provide a dedicated point of contact; this means that you are always dealing with help desk staff that really know & understand your system and business issues, your dedicated support team can purchase and install all your IT equipment, leaving you free to concentrate on more important things.
We offer three levels of IT Network Maintenance & Support, click here for a side by side comparison.
Support Packages
Key Basic Package
Key Standard Package
