Field Service

Direct Line opts for SaaS based HR system

May 14, 2012 Direct Line opts for SaaS based HR system

RBS-owned insurance group Direct Line, has revealed that it has signed up to a new cloud computing-based human resources Software-as-a-Service (SaaS) option. The insurer, which owns brands such as Churchill and Green Flag, is being divested from RBS as part of RBS’s £45 billion bailout agreement. In advance of this divestment, Direct Line has been [...]

US research could provide insight into UK service desk software trends

May 11, 2012 US research could provide insight into UK service desk software trends

A survey from Nucleus Research in the US has found that workforce management software providers are changing their focus and the same could be said for their UK counterparts. The 2012 Technology Value Matrix for Workforce Management survey found that many of the providers in the US are moving their focus away from more traditional [...]

Skanska uses remote management software to cut costs

May 8, 2012 Skanska uses remote management software to cut costs

A construction firm has announced that using remote desk management software is saving it tens of thousands of pounds each year. Skanska is aiming to cut 20 tonnes of carbon emissions per year, while saving itself £50,000 by using remote workforce management tools. The technology will be installed for use in 300 company servers, and [...]

Taking on new members in your mobile workforce

May 3, 2012 Taking on new members in your mobile workforce

Although mobile workforce management comes with its own challenges, recruiting new members of the team can be even more problematic if you aren’t prepared. Employers that need to find new remote recruits will often have to interview them remotely. This is true for jobs where staff work on the road, overseas, for example. Firstly, it’s [...]

Blackpool NHS Trust arms mobile workforce with tablet devices

April 27, 2012 Blackpool NHS Trust arms mobile workforce with tablet devices

Hundreds of healthcare workers in Blackpool are to begin using tablet devices to help with work planning. The first of the staff will be given their devices next month. The roll-out will begin with community service staff who are part of the large mobile workforce employed by Blackpool Teaching Hospitals NHS Foundation. It is thought [...]