Service Management Software
Most businesses want to reduce costs whilst offering an improved service to their customers.
Key provides a range of service management, maintenance scheduling and call handling software which allows companies to deliver the best service to their customers and improve internal operating efficiency. We also offer mobile solutions for organisations with field based teams of engineers and sales personnel.
Why invest in Service Management Software:
- Employees are more customer orientated, with the right information to
handle enquiries.
- Track equipment belonging to you or your clients, view location and
availability quickly and easily.
- Monitor and control costs.
- Monitor services and repairs and flag outstanding work – increasing
efficiency.
- Produce meaningful reports for customers quickly – enhance customer
service.
- Monitor contracts and hire agreements to increase profitability.
- Track stock & reduce losses.
- Increase the efficiency of Field Operatives through effective maintenance
scheduling.
- Reduce stock by better forecasting you requirements, freeing up capital.
- Reduce work in progress and bill on time.
- Increase productivity and redirect resources.
Module List
Key’s offers two Service Management software solutions; Alpha &
Enterprise, both are modular systems, which means that you can add different
options depending on your business requirements. Please click
here to view a side-by-side features comparison of Alpha & Enterprise
products or click on the blue buttons to the right for each product.
