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Automation is making service-led businesses more effective while helping to make customers happier. At the same time, automation is also helping organisations to increase their profitability. In fact, some of the key benefits of automation include:
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Last year, up to one-third of UK organisations were said to be entrenched users of cloud services[1]. What’s more, 81% said that their use of cloud services would increase over the next 12 months. So, there is no doubt that businesses are starting to realise the benefits of cloud services.
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